TECHNICAL APPAREL FOR YOUR EVERYDAY LIFE | SHOP NOW
TECHNICAL APPAREL FOR YOUR EVERYDAY LIFE | SHOP NOW

The Service

The Service is your single point of contact for everything Kit and Ace.  Our Service Educators can offer you detailed product information, consult on style and fit, advise on gift purchases, answer online order queries and help you choose seasonal must-haves. Get in touch.

 

 

HOURS

Monday to Friday 8am to 6pm Pacific Time

Saturday to Sunday 8am to 4pm Pacific Time

 

Email

helpme@kitandace.com

from anywhere

How can we help you?

Find my size

Measure for good measure. You spend 16 hours a day in your clothes – why would you settle for anything but the best? Measure yourself using our instructions to find your perfect fit.

See Size Guide

Payment

Kit and Ace accepts major credit cards (Visa, MasterCard, and American Express) as payment online.

Shipping and returns

Shipping and returns (excl. final sale) for North America are always on the house. We happily refund full-priced items within ten days from the date when you receive your package.

In Japan, UK, Australia and New Zealand we offer express shipping for $29 USD. Please note, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package

More on Shipping and Returns

Gift Cards

Gift cards cannot be purchased or redeemed online. Please contact helpme@kitandace.com for assistance.

All other inquiries

Our HQ

123 W 7th Avenue
Vancouver BC V5Y 1L8

1 778 372 5000

HIRE ME

Connect with our Human Resources Team.

See our openings:

hireme@kitandace.com