The Service is your single point of contact for everything Kit and Ace. Our Service Educators can offer you detailed product information, consult on style and fit, advise on gift purchases, answer online order queries and help you choose seasonal must-haves. Get in touch.
Good Friday 8am to 4pm Pacific Time
Easter Sunday 8am to 4pm Pacific Time
Easter Monday 8am to 6pm Pacific Time
Monday to Friday 8am to 6pm Pacific Time
Saturday to Sunday 8am to 4pm Pacific Time
Within North America
How can we help you?
Find my size
Measure for good measure. You spend 16 hours a day in your clothes – why would you settle for anything but the best? Measure yourself using our instructions to find your perfect fit.
Kit and Ace accepts major credit cards (Visa, MasterCard, American Express, Diners & Discover) as payment online.
Shipping and returns
Shipping and returns (excl. final sale) for North America, UK and Australia are always on the house. We happily refund full-priced items within ten days from the date when you receive your package.
In Japan, we offer express shipping for 3200Y. Please note, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package
Gift cards cannot be purchased or redeemed online. Please contact firstname.lastname@example.org for assistance.